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Customer Reviews

Find out what customers are saying about Group 1 Automotive.

Bought a car there 6 months ago Sarkar was fantastic!

Bought a car there 6 months ago Sarkar was fantastic! 1st Oil Charge today also great, nice, friendly, helpful folks!

Customer: Tbkhunter0015
Date: 2023-08-23
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Always receive great service!

Always receive great service! Courteous, knowledgeable, friendly staff provides excellent communication regarding work to be done, work completed, pick up time, etc.

Customer: AB
Date: 2023-08-22
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The personnel are nice and courteous .

The personnel are nice and courteous . They explained the things to be done..They worked good.

Customer: Antonio.saldon
Date: 2023-08-22
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I’ve had two cars from this place.

I’ve had two cars from this place. The excellent customer service is why I am a repeat customer. Thanks to deundrey, Virgil and the service guys who always are awesome.

Customer: burk84707
Date: 2023-08-22
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excellent customer service would highly recommend parts

excellent customer service would highly recommend parts and service center priced a bit high but quick turnaround

Customer: C.Michelle.Miley
Date: 2023-08-22
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Fast and easy purchase!

Fast and easy purchase! Both the sales rep and the finance rep were amazing to work with! Overall great experience.

Customer: cwcomm1
Date: 2023-08-22
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Assistant service manager was friendly, attentive, and

Assistant service manager was friendly, attentive, and helpful. Complimentary rides to and from the dealership if you need to leave your vehicle overnight. I have not had a bad experience with the shop yet.

Customer: decarabasj7
Date: 2023-08-22
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Always timely and attentive to customers' needs.

Always timely and attentive to customers' needs. Explains things clearly, and flexible on time. Affordable

Customer: elitegamercrd
Date: 2023-08-22
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The service department always gets me in and out quickly.

The service department always gets me in and out quickly. The communication is always exceptional as well.

Customer: gtsain
Date: 2023-08-22
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My assistant service manager, Mr.

My assistant service manager, Mr. David Bowles always render me the highest quality of customer service, (always) He is very professional.

Customer: Harold heath
Date: 2023-08-22
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Very nice and friendly!

Very nice and friendly! Fantastic service and fast! Very good recommendation for my car and very detailed

Customer: Jackg18
Date: 2023-08-22
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Great service with very helpful, considerate employees.

Great service with very helpful, considerate employees. Always very helpful and informative about issues with your vehicle.

Customer: jayandshelly
Date: 2023-08-22
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I needed to have my oil changed and my tires rotated as

I needed to have my oil changed and my tires rotated as well as an inspection. When I called Eric worked with me to get a time that was convenient. I am always happy with the service at Round Rock Nissan.

Customer: joyfulservant416
Date: 2023-08-22
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I appreciate this Toyota dealership!

I appreciate this Toyota dealership! They are courteous and explain what else is added to my warranty. Very efficient and timely!

Customer: LReyna888
Date: 2023-08-22
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Roy, my service rep, was very helpful and kind while my

Roy, my service rep, was very helpful and kind while my car was being serviced.

Customer: misspinkears
Date: 2023-08-22
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Good customer service at this dealer.

Good customer service at this dealer. I am very happy to buy a Camry here.

Customer: mle
Date: 2023-08-22
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Always great service!

Always great service! They completed the work as expected and got me in and out very quickly.

Customer: nathan.huynh
Date: 2023-08-22
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Good inventory with good prices.

Good inventory with good prices. Very good cast of employees. My second purchase and will return.

Customer: pd.glover33
Date: 2023-08-22
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When I got there my appointment was busy, so I ended up

When I got there my appointment was busy, so I ended up with Curtis. He was a very laid back individual who took good care of what he done. Explained everything, and make it a short visit. When got back from the bank the visit slowed, a lot. Got a bit angry but it is what it is. Then I got to meet Ameth, he went thru my truck with a fine tooth comb and it's workings. In short my visit was good, the people I dealt with great and I love my tacoma. Just an awesome truck. Would recommend this dealer to anyone, they won me from Burns Ford. Thanks guys .

Customer: ralph
Date: 2023-08-22
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Vadim Plesca (my salesperson), was professional,

Vadim Plesca (my salesperson), was professional, attentive and a pleasure to work with. The whole experience was actually pleasant.

Customer: richardjgarland6
Date: 2023-08-22
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My car was serviced very quickly and was real

My car was serviced very quickly and was real professional, the young man was very polite and I left happy with the way he handled the situation

Customer: shirleybowman1937
Date: 2023-08-22
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On time .

On time . Service was explained and perform in a professional manner. Extras explained and approved. 90 minute time frame was explained and done earlier than expected. Austin Emmerling was a please to work with. I would recommend your dealer ship to others.

Customer: troy.dechert
Date: 2023-08-22
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Danny was so nice and attentive.

Danny was so nice and attentive. He was also very knowledgeable. I will be back to this location.

Customer: Weezie
Date: 2023-08-22
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Johnny was an amazing salesman!

Johnny was an amazing salesman! He went above and beyond to get me into the car I wanted.

Customer: dade_F
Date: 2023-08-21
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Everyone at the dealership is friendly and willing to

Everyone at the dealership is friendly and willing to help with your questions about the inventory.

Customer: afuchs12
Date: 2023-08-21
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Jake was very helpful in finding the perfect Toyota truck

Jake was very helpful in finding the perfect Toyota truck for me. He explained everything clearly and made the experience very easy. I love my truck and couldn't be more happy.

Customer: Cody
Date: 2023-08-21
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Always quality and prompt service.

Always quality and prompt service. You can usually rely on your appointment time being right.

Customer: CoopZumba21
Date: 2023-08-21
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I dropped my car off for a transmission and clutch

I dropped my car off for a transmission and clutch concern. I'm new to manual transmissions and was unsure if the behavior was normal. My advisor Bryan called me a few hours after dropping it off and let me know everything was normal and that I didn't have to pay for the basic diagnostic work. I will definitely be coming back.

Customer: C_Scheide
Date: 2023-08-21
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I loved the experience everyone from the salesperson

I loved the experience everyone from the salesperson Bobby to the finance guy were very helpful and not pushy.

Customer: Justjess
Date: 2023-08-21
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This was my second time and I’ve been waiting for a

This was my second time and I’ve been waiting for a little longer than my first time. However, they did a great job for my recall service.

Customer: luis_gustavo79
Date: 2023-08-21
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Jeffrey at Fernandez was very helpful, knowledgeable,

Jeffrey at Fernandez was very helpful, knowledgeable, professional and very courteous. He helped me get my car service quickly and kept me updated throughout the process. Thank you Jeffrey and thank you Fernandez Honda.

Customer: mr.escobedo
Date: 2023-08-21
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The young man I deli with was very helpful explaining

The young man I deli with was very helpful explaining what I could have done. He was very polite.

Customer: Philpartlow
Date: 2023-08-21
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I got what I need and offer me the best financial plan

I got what I need and offer me the best financial plan really satisfying whit my car

Customer: anaanguiano1961
Date: 2023-08-20
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We were so very pleased that our first scheduled

We were so very pleased that our first scheduled maintenance was: Quick Friendly Professional Thorough

Customer: Drktunstall
Date: 2023-08-20
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Jason in service is awesome the best service adviser u

Jason in service is awesome the best service adviser u will come across hand's down

Customer: gambler16fan
Date: 2023-08-20
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Always great service when I drop my vehicle office to get

Always great service when I drop my vehicle office to get serviced. I would recommend.

Customer: Hodge.jeanelle
Date: 2023-08-20
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Very helpful getting me and my car taken care of.

Very helpful getting me and my car taken care of. I'm happy with the work done.

Customer: kschram234
Date: 2023-08-20
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Fast and Efficient (timing is everything) Knowledgeable

Fast and Efficient (timing is everything) Knowledgeable service department Excellent Service Price compatible Satisfied customer

Customer: nsylve1954
Date: 2023-08-20
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I like your customer service thank you I really

I like your customer service thank you I really appreciate it I see you next time thank you again

Customer: soliyana991@gmail.com
Date: 2023-08-20
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Very professional and efficient!

Very professional and efficient! !!!! Loved the salesman and financial department. Would definitely return to this dealership.

Customer: sreeves
Date: 2023-08-20
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Service was great helped me out when when no one else

Service was great helped me out when when no one else could twice in the last month excellent service

Customer: Waggles1
Date: 2023-08-20
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Nice clean dealership with a great waiting area as well

Nice clean dealership with a great waiting area as well as complementary beverages and plenty of seating.

Customer: alselmolambert
Date: 2023-08-19
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Service better than the last time.

Service better than the last time. The last time I was there they kept me waiting to check in and I finally left.

Customer: doncortese
Date: 2023-08-19
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My advisor today was not so great.

My advisor today was not so great. Didn't keep me updated I had to go ask the manager for an update. I'm use to the service advisors keeping me updated while waiting on my vehicle. He didn't seem to care nor the manager. Very disappointed. When my car was done, he was short with me.

Customer: jennifers
Date: 2023-08-19
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Pleased to say visit went well Sandra .

Pleased to say visit went well Sandra . the tech assigned go me in and out in record time. She is a very pleasant person a d a good listener. 🙂 Job well done

Customer: Jgleclerc
Date: 2023-08-19
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Had a good experience all around and this is the first

Had a good experience all around and this is the first dealership that we went to looking for a car.

Customer: Karynstars1
Date: 2023-08-19
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courteous, efficient in less than an hour for 5000 miles

courteous, efficient in less than an hour for 5000 miles checkup and even washed my car 👍

Customer: kayb
Date: 2023-08-19
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Customer Service was Awesome & service was done in timely

Customer Service was Awesome & service was done in timely manner .I was told 2hr wait,barely waited 45 mn

Customer: Lady G
Date: 2023-08-19
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Courtesy Nissan has taken care of my automotive needs for

Courtesy Nissan has taken care of my automotive needs for 15 years. Great service department! Thank you to the best service advisor, Rodger Davis!

Customer: lssmith
Date: 2023-08-19
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Bought a vehicle here will probably buy another!

Bought a vehicle here will probably buy another! Great service and buying process really easy too!

Customer: Nanciefancie55
Date: 2023-08-19
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